Privacy Policy

p897 ("p897," "we," "us," "our") operates the online gaming platform accessible at https://p897.club and all associated subdomains and services. p897 is the data controller in respect of personal information collected through this platform, meaning we determine the purposes for and means by which your personal data is processed.

p897 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), which also imposes data retention and reporting obligations on p897 as part of its regulatory framework. Where PAGCOR or other Philippine regulatory bodies require p897 to collect, retain, or disclose personal information, those legal obligations take precedence over Player preferences.

For any privacy-related queries, you may contact our Data Protection Officer at: [email protected] (plain text — not clickable). All privacy requests are handled within the timeframes required by Philippine DPA 2012.

p897 collects personal information across several categories. The following table summarizes the categories of data collected, along with the source and the specific context in which collection occurs:

p897 does not intentionally collect special categories of sensitive personal information (as defined under DPA 2012) unless specifically required for regulatory compliance, such as for responsible gaming self-exclusion records.

p897 uses the personal information it collects for the following specific purposes:

• Account Management: To create, maintain, and secure your p897 account; to verify your identity and age during registration and KYC procedures; and to communicate essential account information to you;
• Gaming Operations: To enable your participation in casino games, process bets and payouts, maintain game history records, and administer tournament and loyalty program participation;
• Payment Processing: To process deposits and withdrawals through GCash, Maya, BPI, BDO, and other supported Philippine payment channels; to comply with AMLA transaction monitoring obligations;
• Regulatory Compliance: To fulfill p897's obligations under its PAGCOR license, including player verification, transaction reporting, responsible gaming record-keeping, and responses to lawful regulatory inquiries;
• Fraud Prevention & Security: To detect, investigate, and prevent unauthorized access, account fraud, bonus abuse, money laundering, and other prohibited activities;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through p897's live chat support team;
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling, to administer self-exclusion and deposit limit requests, and to provide responsible gaming interventions where appropriate;
• Platform Improvement: To analyze aggregate (non-personally-identifiable) usage data to improve the p897 platform, game selection, and user experience;
• Marketing Communications: To send you promotional offers, bonus notifications, and tournament information — but only where you have provided explicit opt-in consent or where p897 has a legitimate interest as permitted by DPA 2012. You may opt out at any time via Account Settings.

p897 does not use automated decision-making processes that produce legal or similarly significant effects on Players without human review, except as required for fraud screening where immediate automated action is necessary for account security.

The legal bases on which p897 processes your personal information are as follows:

• Contract Performance: Processing necessary to fulfill our obligations under the Terms and Conditions you accepted upon registration — primarily account management, gaming operations, and payment processing;
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, Philippine AMLA obligations, court orders, and other applicable laws — including KYC verification, transaction reporting, and responsible gaming record-keeping;
• Legitimate Interests: Processing necessary for p897's legitimate business interests, including fraud prevention, platform security, and aggregate analytics — where such interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for marketing communications and certain optional features, where you have provided freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

p897 does not sell your personal information to any third party. Personal data is shared only in the limited circumstances described below:

• Payment Processors: GCash (GXI), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other payment partners receive transaction-specific financial data necessary to process your deposits and withdrawals. These partners are bound by their own privacy frameworks and applicable Philippine financial regulations;
• Game Content Providers: p897's third-party game studio partners (including BetterLive Live and slot game providers) receive session data necessary to authenticate your session and deliver game content. Game providers do not receive your identity or financial data;
• Regulatory Authorities: PAGCOR and other Philippine government agencies may receive player data pursuant to p897's licensing obligations, lawful regulatory requests, or court orders. p897 will notify you of such disclosures where legally permitted to do so;
• Technology Service Providers: Cloud hosting, cybersecurity, fraud detection, and customer support platform vendors who process data on p897's behalf under data processing agreements that prohibit independent use of your data;
• Professional Advisors: Lawyers, auditors, and accountants under obligations of professional confidentiality, where necessary in connection with legal proceedings or regulatory matters.

All third parties with whom p897 shares personal data are required to implement appropriate technical and organizational security measures consistent with Philippine DPA 2012 requirements.

p897 uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and analyze platform usage. The following cookie categories are in use:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing cookies. These cannot be disabled without breaking platform functionality;
• Analytics Cookies: Used to collect aggregate, anonymized data about how Players navigate and use the p897 platform. This data helps us improve the platform experience. No personally identifiable information is included in analytics data;
• Security Cookies: Used by p897's fraud detection systems to identify suspicious login patterns, including cookies that record device fingerprint data for anomaly detection purposes;
• Preference Cookies: Used to remember your language preferences, display settings, and other optional customizations you apply to your p897 account.

You may manage non-essential cookie preferences through your browser settings. Blocking strictly necessary cookies will prevent the p897 platform from functioning correctly. p897 does not use third-party advertising or cross-site tracking cookies.

p897 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention requirements:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and Philippine AMLA record-keeping requirements;
• Financial Transaction Records: Retained for a minimum of five (5) years in compliance with Philippine AMLA and Bureau of Internal Revenue record-keeping obligations;
• Gaming Activity Logs: Retained for a minimum of three (3) years from the date of the activity, or longer where required for dispute resolution or regulatory purposes;
• Customer Support Communications: Retained for two (2) years following the closure of each support interaction;
• Marketing Preference Records: Retained for three (3) years following your last interaction with p897 marketing communications, or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, p897 will securely delete or anonymize your personal data using methods that prevent reconstruction or re-identification.

p897 implements technical and organizational security measures appropriate to the risk level of the data it processes. Key security controls in place include:

• 256-bit TLS/SSL encryption for all data in transit between your device and p897 servers;
• AES-256 encryption for all personal and financial data stored at rest;
• Multi-factor authentication requirements for all p897 administrative and production system access;
• Role-based access controls ensuring that only personnel with a specific business need can access personal data, with full audit logging of all access events;
• Regular third-party penetration testing and vulnerability assessments of the p897 platform;
• Automated intrusion detection and anomaly monitoring systems with 24/7 security operations oversight;
• Formal data breach response procedures aligned with DPA 2012 notification requirements, including mandatory notification to the National Privacy Commission within 72 hours of discovering a breach that poses a real risk of serious harm.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. p897 cannot guarantee absolute security but commits to prompt notification and response in the event of any data security incident affecting your personal information.

Your rights as a Filipino data subject include:

• Right to Be Informed: The right to be informed that your personal data is being collected and processed, the purposes of processing, and the identity of the data controller — which this Privacy Policy fulfills;
• Right of Access: The right to request a copy of the personal information p897 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information. Many data fields can be updated directly via Account Settings; others require identity verification through our support team;
• Right to Erasure: The right to request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to p897's legal retention obligations under PAGCOR and AMLA regulations which may override this right;
• Right to Object: The right to object to processing based on legitimate interests, in particular processing for direct marketing purposes. You may opt out of marketing communications at any time via Account Settings;
• Right to Data Portability: The right to receive a structured, machine-readable copy of personal data you have provided to p897, where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph) if you believe p897 has processed your personal data in violation of DPA 2012.

To exercise any of these rights, contact p897's Data Protection Officer via 24/7 Live Chat or at [email protected]. p897 will respond to all privacy rights requests within fifteen (15) business days.

The p897 platform is strictly restricted to individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations. p897 does not knowingly collect, process, or retain personal information from any individual under the age of 21.

If p897 becomes aware that personal information has been inadvertently collected from an individual under the age of 21, it will immediately suspend the associated account, delete the personal information in question, and report the incident to PAGCOR as required by its licensing conditions.

If you are a parent or guardian and believe that p897 may have collected information from a minor in your care, please contact our support team immediately via live chat so that we can take prompt remedial action.

p897 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered Players via the email address on their account, with at least seven (7) days' notice prior to the effective date of the change.

The "Last Updated" date at the top of this Policy will reflect the most recent revision. We encourage Players to review this Policy periodically to stay informed about how p897 protects their personal information.

Continued use of the p897 platform after the effective date of any revision to this Policy constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or p897's data processing practices, please contact:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. Information about how to do so is available at the NPC's official website.

This Privacy Policy was last updated on 5 June 2026 and supersedes all previous versions. © 2026 p897. All rights reserved.